Technology and Login Assistance
Technology and Login Assistance
Navigating your student resources at Florida Gateway College (FGC) is easy with MyFGC, your central hub for academic and campus tools. This page will guide you through the essentials of accessing your account, resolving common login issues, and completing everyday tasks like registering for classes, logging into your FGC email, and more.
How to Login to your MyFGC Portal
- Click MyFGC Portal in top left menu
- Log in using your Student Email and password:
- New to FGC? Your password is your Date of Birth in format MMDDYYYY
- Previously attended? Your previous password is active. If you do not recall your password, you will need to contact us to reset your password over the phone at 386-754-4408.
- Follow the prompts to set up MFA (Multifactor Authentication). This is required to access your FGC accounts, so it important to follow the instructions of adding a verification method in addition to your password. For additional information on setting up MFA, please review our MFA page.
- Once MFA is set up and you log in, you will be required to reset your password for security purposes.
- Now that you have your username (email address) and updated password, you should be ready to access all FGC resources for a successful student journey.
Assistance to Recover MyFGC password
Contact the technology helpdesk at 386-754-4408. Monday through Friday, 8:00 AM until 4:30 PM. (During the summer Monday through Thursday 7:30 AM until 5:00 PM.) To have it reset.
Multifactor Authenticator
If you know your account and password information, but log in issues persist, make sure you dowload and set up Microsoft Authenticator on your cell phone.
This is a secondary verification method to secure your account and it’s required by the U.S. government. Set up instructions can be found at this link:
Multifactor authentication for students - FGC IT Public Knowledge Base - FGC Knowledge Base
Previously Attended and know Login Information, but cannot Access Account
After 3 consecutive semesters of not attending, your account goes to an inactive state for security purposes. To reactivate your account, you must submit a new admission application to the college.
Select “First time user account creation” if you don’t remember your ID and PIN, don’tworry once this is done your data feeds through the system and it will be restored.
New Cell Phone and Authenticator is Not Working
Contact the technology helpdesk at 386-754-4408. Monday through Friday, 8:00 AM until 4:30 PM. (During the summer Monday through Thursday 7:30 AM until 5:00 PM.) To have it reset.
How to Access your Student (Wolves) Email
Student email accounts are created upon admission and are the official means of college communication with students.
- Log in to your MyFGC Portal
- Select College Email
- Your wolves' email is where you will receive emails from campus departments like advising, financial aid, and enrollment services.
- There is an app for this called Microsoft Outlook
- It is important to check your email frequently
How to Change Name in Wolves Email
Download the Name Change Form and submit to enrollment.services@fgc.edu or drop off to Enrollment Services in Building 15.