Student Complaints and Appeals

Florida Gateway College is committed to helping students find resolution to any issue that may arise. Below you will find information to assist students who may have complaint issues.

Academic Appeals

Appeal procedure for a student who has an academic complaint. Academic complaints are defined as: A claim by the student that an assigned grade is the result of arbitrary and capricious application of otherwise valid standards of academic evaluation; or a claim by the student that the standards for evaluation are arbitrary or capricious; or a claim by the student that the Faculty Member has taken an arbitrary or capricious action which adversely affects the student’s academic progress.

Find Academic Appeals Policy 6Hx12:09-39 at: 6Hx12:-09-39 (PDF)

General Student Complaints

Complaint procedure for registering and handling student complaints against any College employee. This procedure is NOT for cases involving an academic appeal, harassment, discrimination, violation or misapplication of rule, law or policy, or misconduct. Accommodations will be made to serve students who are enrolled in distance learning courses.

Find General Student Complaints Policy 6Hx12:09-39 at: 6Hx12:9-38 (PDF)